Privacy Policy

Effective Date: 2026

Townhomes For Rent, Townhouses For Rent Near Me – RichmondRidge.com (“we,” “us,” or “our”) operates this website. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, submit a contact form, sign up for a waitlist, or opt in to receive text messages from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, and phone number submitted through contact forms, waitlist sign-ups, or scheduling requests.
  • Usage data — pages visited, time spent on the site, referring URLs, browser type, and device type, collected automatically via cookies and analytics tools.
  • Communications preferences — whether you have opted in to receive SMS/text messages from us.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and schedule apartment tours.
  • Send you updates about unit availability and leasing information you requested.
  • Send SMS/text messages if you have opted in to receive them.
  • Improve our website and user experience.
  • Comply with legal obligations.

3. Text Messaging (SMS)

If you provide your phone number and opt in to receive text messages from us, you may receive SMS communications related to apartment availability, tour confirmations, and leasing updates.

Message and data rates may apply. You can opt out at any time by replying STOP to any message we send. For help, reply HELP.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only in the following limited circumstances:

  • Service providers — third-party vendors who assist us in operating our website and communicating with you (e.g., email delivery, SMS platforms), under confidentiality agreements.
  • Legal requirements — when required by law, court order, or governmental authority.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.

5. Cookies and Analytics

We use cookies and similar tracking technologies to understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

We may use Google Analytics or similar services to collect anonymized usage data. These services have their own privacy policies governing data use.

6. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps, scheduling services, or payment portals). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

7. Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10. Your Choices

  • Opt out of SMS — reply STOP to any text message from us.
  • Request data deletion — contact us using the contact form on our website to request removal of your personal information from our records.
  • Cookies — adjust browser settings to control or disable cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page reflects the date of the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us via the contact form on our website.