Frequently Asked
Questions
Applicants must demonstrate verifiable income of at least 3–4 times the monthly rent, along with a positive rental and credit history. If any of these requirements are not met, a qualified co-signer will be required. Applicants must also have no history of criminal, violent, disruptive, or nuisance behavior, and no record of bad checks or property damage.
Please use our portal to request and track your maintenance items.
It’s not a “frequently” asked questions, but it was asked so… Waterbeds are allowed provided specific insurance is obtained by the tenant, in case of accidental flooding. But don’t be down because we still have plenty of parking for your sweet IROK Z28!
We use a standard Texas Apartment Association (TAA) lease. Please see the TAA website for more information. They typically have a sample lease and a video that explains the parts of the lease. This is a good resource for prospective and current tenants.
Yes, we do allow pets. Most of our properties have solid flooring in the common areas and carpet in the bedrooms, so they’re very pet-friendly.
We have a pet policy of no more than 2 pets and no more than 50 pounds combined weight. The fee is $500 per pet. The monthly pet rent is $20.
The following breeds are restricted: Pit Bull, Staffordshire Terriers, Rottweilers, German Shepherds, Akitas and all other aggressive breeds.
A pet agreement must be turned in to our office with any applicable fees BEFORE the pet(s) is brought on to the property.
Please refer to a copy of your lease for this information. Typically rent is due on the 1st of the month. Your lease will cover specifics of a grace period, if any. It will also include specifics of applicable late charges, if any. Remember that it is due on or before the due date. This includes when the due date falls on a Sunday or holiday.The rent is due on the same day every month. This is a firm deadline, no additional grace will be provided outside of the lease specifics.
Please review your lease or see Payments.
Please complete the request for property information form. You may also call (979) 333-7368 to speak with an individual directly.
Management provides monthly AC filter replacement, quarterly pest control, lawncare, basic cable/internet signal. The Wifi Modem/Router will be included at no charge to the residents. For information on service and/or upgrades contact Optimum (www.optimum.com)
System is hot. Tenants must contact a security system company to set up service at the tenant’s expense.
System is also on a battery back up. If system ‘goes off’, pls enter ‘0000’ to dis-arm. If that does not work, pls un-plug grey / taupe box in utility room.
Move Out: Please dispose of mailbox keys. Postal service does not re-cycle used keys and locks.
Buildings 3613, 3617, 3628, and 3629 are allocated for water and sewer per bedroom or per tenant, whichever is greater, per state regulations and the City of Bryan. Trash is allocated at $15/month per bedroom or per tenant, whichever is greater, for all units.
By-Laws can be found at Hampton Hills HOA.
No, additional fences are not permitted.